Barista – Java Machakos
Job Description
arista – Java Machakos
DUTIES AND RESPONSIBILITIES:
Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.
Handling customer interactions at various levels of customer touch points
Consistently follows the set Standard Operating Procedures (5.0.Ps) during production
Advice the Barista in charge on stock levels
Maintains a clean, tidy and working counter at all times Assists the barista in charge in running the barista counter
Doing the daily stock take of counter products at the end of the shift Collaborate with other team members to ensure a positive customer experience
Ensuring sufficient supply of products for sale in the counter by doing sufficient back up
Ensuring all take-away and eat in orders are dispensed promptly according to the order docket
Arranging the pastry case and ensuring that it is always clean
Reconfirming of orders done on Vuka
Controlling of wastages
Ensuring there is enough change at all times
Maintaining shift float money and ensuring no shortages
Timely closure of counter variances
Taking care of counter machines
Ensure countable daily stack are done correctly
Carry out any other task as may be instructed by superiors
QUALIFICATIONS
- Ability to think and make quick decisions under pressure, strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work cohesively with fellow colleagues as part of a team
- In-house training in baristaring and service
- Excellent customer care technique and application
- The candidate should have 2 years working experience as a certified Java House Africa Staff or 3years working experience as a Barista in a certified cofice store
- Be conversant with the Java House Africa cottee/beverage menu and dedicated to its systems and procedures
- Specialty coffee bodies certification [ SCAA, SCAE,COI)
Coffee Liquors certification - Minimal “O” level
Email your application to jointheteam@javahouseafrica.com
